Which local businesses publish an email?
By Doug Nielsen, Product Manager · Published · Data: Google Maps, July–September 2026
We looked for a published contact email for 65,024 local businesses in Google Maps' top results (20 industries in 324 cities across the US, the UK, Germany, Canada and Australia), reading the website of each one that has its own. We found one for 63%. The rate moves with where a business is and with what it does: from 56% in the US to 81% in Germany, and from 39% of nail salons to 74% of real estate agents and veterinarians.
Key findings (top Google Maps results in 324 cities, July–September 2026)
- We found a contact email on the website of 63% of the 65,024 top-ranked Google Maps listings we checked (58% of all 70,643 sampled).
- We found one most often for German businesses (81%) and least often for US businesses (56%).
- Of 20 industries, we found one most often for real estate agents and veterinarians (74%) and least often for nail salons (39%).
- 25% of the addresses US businesses publish are free webmail such as Gmail or Yahoo, against 9% in Germany.
- 7% of listings link no website at all and 2% only a social-media or booking page; among nail salons, 17% and 13%.
- The median restaurant has 1,132 Google reviews; the median accountant has 27.
- 63% of rated businesses show 4.8 stars or more, and 25% a perfect 5.0.
How we counted
Email rates are out of the 65,024 businesses in samples where we ran the website email check, listings with no website of their own included; website figures are out of all 70,643 businesses sampled, and review and rating figures out of those whose listing shows them. How we counted: methodology.